Daria Napierala
CANCELLATIONS, REFUNDS, SERVICES & SHOP POLICY
Spark of Change Service Cancellation & Refunds Policy:
Session fees will not be refunded for cancellations or no-shows. (Being more than 15 minutes late for a session will be also considered a no-show.) Sessions can be rescheduled 24+ hours in advance of your scheduled time.
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Contact via email if you need to do so or have any questions and concerns about session: soulcraft.by.heksa@gmail.com
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These sessions should not be used to replace medical advice.
Soulcraft SHOP policy
Selling lovingly crafted best quality artwork, carefully packed and shipped along with
certificate of authenticity.
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Any customer's personal information collected during order realisation
is stored safely and NOT shared with third parties.
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Payments taken only via PayPAL.
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Once an order is submitted online, it cannot be or cancelled.
Allowing changes to order made within 48hrs from submission.
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No returns, no refunds.
Exchanges accepted if incorrect item has been sent.
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Order realization can vary based on artwork size and shipping location. Usually 7-14 days.
Custom commissioned pieces may take significantly longer, around 28 days as they need to be hand crafted to order.
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Responsibility for loss or damage to items once shipped
belongs to the carrier: British Royal Mail.