CANCELLATIONS, REFUNDS, SERVICES & SHOP POLICY
Spark of Change Service Cancellation & Refunds Policy:
Session fees will not be refunded for cancellations or no-shows. (Being more than 15 minutes late for a session will be also considered a no-show.) Sessions can be rescheduled 24+ hours in advance of your scheduled time.
Contact via email if you need to do so or have any questions and concerns about session: firstname.lastname@example.org
These sessions should not be used to replace medical advice.
Soulcraft SHOP policy
Selling lovingly crafted best quality artwork, carefully packed and shipped along with
certificate of authenticity.
Any customer's personal information collected during order realisation
is stored safely and NOT shared with third parties.
Payments taken only via PayPAL.
Once an order is submitted online, it cannot be or cancelled.
Allowing changes to order made within 48hrs from submission.
No returns, no refunds.
Exchanges accepted if incorrect item has been sent.
Order realization can vary based on artwork size and shipping location. Usually 7-14 days.
Custom commissioned pieces may take significantly longer, around 28 days as they need to be hand crafted to order.
Responsibility for loss or damage to items once shipped
belongs to the carrier: British Royal Mail.