Mulberry Magick 

 

Spark of Change Service Cancellation & Refunds Policy:

Session fees will not be refunded for cancellations or no-shows. (Being more than 15 minutes late for a session will be also considered a no-show.) Sessions can be rescheduled 24+ hours in advance of your scheduled time.

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Contact via email if you need to do so or have any questions and concerns about session: soulcraft.by.heksa@gmail.com

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These sessions should not be used to replace medical advice.

 

Soulcraft SHOP policy

Selling lovingly crafted best quality artwork, carefully packed and shipped along with

certificate of authenticity.

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Any customer's personal information collected during order realisation

is stored safely and NOT shared with third parties.

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Payments taken only via PayPAL.

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Once an order is submitted online, it cannot be or cancelled. 

Allowing changes to order made within 48hrs from submission.

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No returns, no refunds.

Exchanges accepted if incorrect item has been sent.

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Order realization can vary based on artwork size and shipping location. Usually 7-14 days. 

Custom commissioned pieces may take significantly longer, around 28 days as they need to be hand crafted to order.  

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Responsibility for loss or damage to items once shipped

belongs to  the carrier: British Royal Mail.